Shipping policy

Shipping and Delivery: 

  • Please allow 1-2 business days for processing 
  • Shipping typically takes 5-7 business days depending on your location
  • Once your order is shipped, you will receive tracking information via email  We are not responsible for delays caused by shipping carriers. 

 

Chargebacks and Disputes:

Any attempts to initiate a chargeback for a delivered product will be disputed with supporting evidence, including:

  • Proof of delivery 
  • Product description 
  • Bundle recommendations
  • Store policies 
  • Customer communication

 

Agreement:

By completing a purchase with ECJHair Co, you acknowledge and agree to all product descriptions, bundle recommendations, and store policies listed on our website. 

 

Contact us:

If you have questions or concerns, please contact us at:

hello@ecjhairco.com

Thank you for choosing ECJHair Co.